|
Citysearch, Merchantcircle connect their local
business services
VentureBeat
By Eric Eldon
November 28, 2007
Citysearch, an online guide service about local US businesses,
has partnered with [3] MerchantCircle, in an effort to hold their
own in the increasingly competitive area of local reviews.
The move comes as Citysearch is under attack from newer, fresher
sites like Yelp, which offers reviews about locales and is appearing
as high, if not higher than Citysearch in search engine results.
Citysearch, a division of IAC, has a large collection of local
data that includes 14.5 million business listings, more than 600,000
user reviews, and ratings on more than two million business locations
in the US. It has been growing through acquisitions, having purchased
local review site Insider Pages earlier this year ([4] our coverage).
MerchantCircle, which has already received funding from Citysearch,
has been growing fast. It launched in June of 2006 with 5,000 merchants
using its services — today it has 300,000. The Los Altos, California
company lets businesses create a homepage with basic business information
(including photos and videos), create online coupons, send email
newsletters to customers and more. The company tells us its most
successful feature is its reputation manager, a tool that automatically
aggregates reviews and directory listings about a company from
around the web.
The partnership will allow MerchantCircle to aggregate Citysearch
data, and take advantage of Citysearch’s local ad network. Citysearch
will use MerchantCircle’s software.
Of course, these companies are competing against many other also
trying to provide local information more efficiently.
Google, Yahoo, Microsoft and AOL are all working on local search
offerings. Google, for example, has both local search and local
mapping services that many find useful. Then there are startups
like local-review site Yelp and local search engine Grayboxx. Then,
there are companies like accounting software company Intuit, which
are trying to buy their way into local business. Earlier this week,
Intuit [5] purchased business web services company Homestead.
The Citysearch-MerchantCircle partnership will run deep. MerchantCircle
will offer Citysearch marketing programs to its members, MerchantCircle
will use Citysearch’s local and national ad-sales teams to help
sell ads on its site to advertisers, and IAC will get a seat on
MerchantCircle’s board.
Besides Citysearch, MerchantCircle has also taken on funding from
[6] Rustic Canyon Partners, [7] Scale Venture Partners and Disney’s
[8] Steamboat Ventures.

|