Privacy Policy

Last Modified: December 31, 2019


    1.1 This Privacy Policy covers the company Scale Management, L.L.C. and its affiliates existing from time to time (collectively, “Company,” “ we,” “our,” or “us”) as well as the website,, as well as any other websites and subdomains owned or controlled by Company (collectively, the “Site”) and any and all tools, software products, and services offered through the Site (collectively, the “Service”).

    1.2 Our Service is designed to help you. We do not sell or share your personal information with any third-parties except as provided in this Privacy Policy. We never share your personal information with third parties for their own marketing purposes.

    1.3 By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy, our Terms of Use and our User Agreement.

    1.4 You agree that all transactions relating to our Services shall be deemed to have occurred in the United States, where we currently have all of our personnel and operations. Your information collected through the Services may be stored and processed in the United States or any other country in which Company or our subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please see our International Privacy Policy.


    2.1 We collect personal information from our Site visitors in order to provide you with a personalized, useful and efficient experience. The categories of information we collect can include:

    2.1.1 Information that you provide to us. Information you provide through the Service (including, without limitation, when you set up an account with us) and on applications or other forms, or through discussions we have with you or your representatives, such as your company name, your name and email address as well as information you provide about your company, including expenses, financing and other information you provide.

    2.1.2 Information from other sources. We may obtain information from other sources, such as third-party information providers, or through mergers and acquisitions, and combine this with information previously collected. In these cases, our Privacy Policy governs the handling of the combined personal information.

    2.1.3 We use this information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages about products, services that may be of interest to you or to communicate with you about employment or business opportunities with our portfolio companies. We may also send you Service-related emails or messages (e.g., account verification, purchase confirmation, changes or updates to features of the Service, technical and security notices). Similarly, if you request information from us through an online contact form or if you email us, we collect the information you provide (e.g., name, telephone number, email address) so that we can respond to you. For more information about your communication preferences, see “Control Over Your Information” below.


    3.1 We, and our third party partners, automatically collect certain types of usage information when you visit our Site, use our Service, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, file information and similar technology (collectively, “tracking technologies”). For example, we collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account, and other such information (collectively, “ device data”). When you access our Site and/or Service from a mobile device, the device data we collect may include unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google AdID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device, or we may be able to approximate a device’s location by analyzing other information, like an IP address. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Site and Service and to understand more about the demographics of our users. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time. We also collect information about the way you use our Site and Service, for example, the site from which you came and the site to which you are going when you leave our website, the pages you visit, the links you click, how frequently you access the Site and Service, whether you open emails or click the links contained in emails, and other actions you take on the Site and Service (collectively, “ online activity data”).

    3.2 We use or may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Site or use the Service; (b) provide custom, personalized content and information, including targeted content and advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our Service.

    3.3 If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Site and Service, as some features and services on our Site and/or Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your e-mail options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our e-mail and performed certain functions with it.

    3.4 We and our third party partners may also use cookies and tracking technologies for advertising purposes. For more information about tracking technologies, please see “Third Party Tracking and Online Advertising” below.


    4.1 We may share your personal information in the instances described below. For further information on your choices regarding your information, see “Control Over Your Information.”

    4.1.1 We may share your personal information with third-party service providers or business partners who help us deliver or improve our Service or who perform services on our behalf, such as identifying and serving targeted advertisements, processing payments, sending postal mail, providing back-office services, or measuring Service traffic.

    4.1.2 We may aggregate, or strip information of personally identifying characteristics, and then share that aggregated or anonymized information with third parties.

    4.1.3 We may share or disclose your personal information if we determine, in our sole discretion, that we are required to do so under applicable law or regulatory requirements, or if we reasonably believe disclosure is necessary to prevent harm or financial loss, or in connection with preventing fraud or illegal activity, and/or to enforce our Terms of Service and User Agreement.

    4.1.4 We may share with other companies and brands owned or controlled by Company and other companies owned by or under common ownership as Company, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can under this Privacy Policy;

    4.1.5 We reserve the right to transfer any information we collect in the event we sell or transfer all or a portion of our business or assets (including any shares in the company) or any portion or combination of our products, services, businesses and/or assets. Should such a transaction occur (whether a divestiture, merger, acquisition, bankruptcy, dissolution, reorganization, liquidation, or similar transaction or proceeding), we will use reasonable efforts to ensure that any transferred information is treated in a manner consistent with this Privacy Policy.



    5.1 Email Communications. From time to time, we may send you emails regarding updates to our Service, products or services, notices about our organization, or information about products/services we offer (or promotional offers from third parties) that we think may be of interest to you. If you wish to unsubscribe from such emails, simply click the “unsubscribe link” provided at the bottom of the email communication. Note that you cannot unsubscribe from certain Services-related email communications (e.g., account verification, confirmations of transactions, technical or legal notices).

    5.2 Modifying Account Information. If you have an online account with us, you have the ability to modify certain information in your account (e.g., your contact information) through “profile,” “account,” “settings,” or “preferences” options provided on the Service. If you have any questions about modifying or updating any information in your account, please contact us at the email or postal address provided below.


    6.1 Data Retention. Following termination or deactivation of your user account, Company may retain your information for a commercially reasonable time for recordkeeping, audit or other purposes.

    6.2 Keeping Information Safe. Company cares about the security of your information and uses commercially reasonable physical, technical and organizational measures designed to preserve the integrity and security of all information we collect. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.


    7.1 For your convenience, our Service may provide links to third-party websites or services that are not governed by this Privacy Policy. To the extent that any linked third-party websites or services you visit are not owned or controlled by Company, we are not responsible for those websites’ or services’ content or information practices. We encourage you to review the privacy policies of any site or service before providing any personal information.


    8.1 Company’s Service is intended for use strictly by adults. We do not knowingly solicit or collect personal information from children under the age of 16. If we learn that any personal information has been collected inadvertently from a child under 16, we will delete the information as soon as possible. If you believe that we might have collected information from a child under 16, please contact us at


    9.1 We reserve the right to change this Privacy Policy from time to time in our sole discretion. We will post changes on this page and indicate the “last modified” date at the top of this page. Please check back often for any updates. Your continued use of our Service after any change in this Privacy Policy will constitute your acceptance of such change.


    Scale Venture Partners
    950 Tower Lane, Suite 1150
    San Mateo, CA 94404


    11.1 Scope. This section applies only to California residents. It describes how we collect, use and share Personal Information of California residents when we act as a “business” as defined under the California Consumer Privacy Act of 2018 (“ CCPA”), and their rights with respect to their Personal Information. For purposes of this section, “Personal Information” has the meaning given in the CCPA but does not include information exempted from the scope of the CCPA. In addition, this section does not apply to information we collect from you in the course of communicating with you in your capacity as an employee, controlling owner, director, officer or contractor of an organization (i.e., company, partnership, sole proprietorship, non-profit or government agency) in the context of performing due diligence on, or providing or receiving products or services to or from, such organization. In some cases we may provide a different privacy notice to certain categories of California residents, such as job applicants, in which case that notice will apply instead of this section.

    11.2 Your California privacy rights. As a California resident, you have the following rights as of January 1, 2020:

    11.2.1 Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months: The categories of Personal Information that we have collected. The categories of sources from which we collected Personal Information. The business or commercial purpose for collecting and/or selling Personal Information. The categories of third parties with whom we share Personal Information. Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information disclosed to each category of third party recipient. Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.

    11.2.2 Access . You can request a copy of the Personal Information that we have collected about you during the past 12 months.

    11.2.3 Deletion. You can ask us to delete the Personal Information that we have collected from you.

    11.2.4 Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the CCPA.

    11.3 How to exercise your rights. You may submit a request to exercise your right to information, access or deletion by emailing We reserve the right to confirm your California residency to process your requests and will need to confirm your identity to process your requests to exercise your information, access or deletion rights. Government identification may be required. You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it. In certain cases we may decline your request as permitted by law.

    11.4 Personal Information that we collect, use and disclose . We collect Personal Information in the following categories specified by the CCPA:

    11.4.1 Identifiers, such as your name and contact details.

    11.4.2 Professional or employment information, such as your job title, professional affiliations and employment history.

    11.4.3 Online identifiers, such as the device data described above in Section 2.

    11.4.4 Internet information, such as the online activity data described above in Section 2.

    11.4.5 Sensory information in the form of security camera footage taken in our offices.

    11.4.5 Inferences derived from any of the foregoing.

    11.6 The foregoing describes our practices at present and for the 12 month period preceding the Last Modified date of this Privacy Policy .