Sales Development Strategy
June 4, 2025

How We Scaled This: Prospecting to generate pipeline

Case study on prospecting: targeting criteria, outbound sequences, personalization tactics, and conversion optimization.

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HWST 2023 Ralph Vol5 2024 03 07
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Without selling, there is no scaling. A healthy pipeline is critical for startups to achieve their growth targets. Everyone knows they need to prospect—it’s just usually at the bottom of their task list day-to-day. This pipeline neglect has two major consequences. The first is that prospecting provides invaluable insight on customer pain points and opportunities. The second is an overreliance on expensive inbound leads. Ralph Barsi, VP of Sales at Kahua, believes that building a strong outbound culture is key to building the habits that lead to better pipeline coverage and better sales. He has done this at organizations like ServiceNow and Tray by running Prospecting Days. Prospecting Day is exactly what it sounds like: a day dedicated only to proactive outbound efforts. By scaling Prospecting Days, Ralph saw over 25% of target accounts engaged, booked almost 80 qualified meetings, and added ~$2M to the pipeline. Not bad for a Tuesday!

HWST 2023 Ralph Vol5 2024 03 07
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