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Customer Success in the Customer Lifecycle


    Scale’s Dale Chang leads a wide-ranging discussion of Customer Success best practices throughout the customer journey, featuring Allison Pickens, COO of Gainsight, and Sam Lee, VP of Customer Success & Support at KeepTruckin. Thanks to Allison and Sam for sharing their battle-tested advice on how to lead CS teams and increase their impact throughout an organization.

    You can access a full transcript of this interview here.

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