Burn Rate: A Founders Refresher on SaaS P&L
The first in a series on burn rate, we cover the basics of the income statement (P&L) with a SaaS-centric look at its major components.
Category: Scale Studio
SaaS Metrics: Diagnose Customer Loss with Renewal and Retention Rates
Cash is king right now, and retaining customers is far more cash efficient than finding new ones. Here’s how to track Renewal and Retention rates.
What Just Happened? Flash Report on Q1 SaaS Sales
Preliminary Q1 results show median Q1 Plan attainment of 80% but wide dispersion of outcomes.
SaaS Metrics: Getting More Signal from the Churn Metric
Our series on Customer Retention continues with a look at adjustments to the Churn rate calculation that add greater precision.
A Quick Primer on the Rule of 40
A framework for measuring the balance of growth and profitability in the world of SaaS
SaaS Metrics: To Understand Customer Retention, Start with Churn
Part 1 of a series on Churn and Retention for founders seeking a solid foundation in churn rate and retention analysis.
How Scale Uses Data to Support Our Portfolio Companies
Scale Operating Partner Dale Chang spoke at the 2019 Web Summit on the topic of AI in VC.
Customer Success Isn’t an Add-On. Start Early to Win Later.
Prioritize customer success early to avoid inefficiency and missteps later
The Startup Funding Domino Effect: Seed to A to B to C
Startups are raising more capital earlier, impacting how venture investors evaluate Series A and B funding rounds
You Closed the Books on Another Quarter. It’s Time to Visit Scale Studio.
Update your performance metrics in Scale Studio to receive a new custom benchmark report on your growth, efficiency, churn, and operations