SaaS Metrics: A History of the Magic Number September 11, 2020 Dale Chang Scale Studio “It’s… Magic!” Every superhero has an origin story. Here’s how one humble SaaS metric became the super-useful Magic Number. Read more
SaaS Metrics: A Primer on SaaS Sales Efficiency September 8, 2020 Dale Chang Scale Studio, Go-to-market A founder's refresher on the sales efficiency metric: how it’s calculated, how it’s used, and what it tells you about your go-to-market model. Read more
What a Difference a Quarter Makes: COVID’s Impact on Q2 Performance August 17, 2020 Dale Chang Scale Studio During Q2, enterprise SaaS grew but at a slower rate. Here is the ARR attainment data for Scale's portfolio during the first full quarter of COVID. Read more
Burn Rate: Calibrating SaaS Cash Burn July 9, 2020 Sam Baker Scale Studio, Go-to-market There more to cash burn than just what a startup spends. Read more
Burn Rate: A Founders Refresher on SaaS P&L June 30, 2020 Dale Chang Scale Studio The first in a series on burn rate, we cover the basics of the income statement (P&L) with a SaaS-centric look at its major components. Read more
SaaS Metrics: Diagnose Customer Loss with Renewal and Retention Rates April 23, 2020 Dale Chang Scale Studio Cash is king right now, and retaining customers is far more cash efficient than finding new ones. Here’s how to track Renewal and Retention rates. Read more
What Just Happened? Flash Report on Q1 SaaS Sales April 6, 2020 Rory O'Driscoll Scale Studio Preliminary Q1 results show median Q1 Plan attainment of 80% but wide dispersion of outcomes. Read more
SaaS Metrics: Getting More Signal from the Churn Metric March 12, 2020 Dale Chang Scale Studio Our series on Customer Retention continues with a look at adjustments to the Churn rate calculation that add greater precision. Read more
A Quick Primer on the Rule of 40 March 9, 2020 Sam Baker Scale Studio A framework for measuring the balance of growth and profitability in the world of SaaS Read more
SaaS Metrics: To Understand Customer Retention, Start with Churn February 20, 2020 Dale Chang Scale Studio Part 1 of a series on Churn and Retention for founders seeking a solid foundation in churn rate and retention analysis. Read more