Perspectives, not platitudes.

Customer Success software is moving towards new technologies, new user interactions, and new machine intelligence-derived insights and workflows. Scale's Sam Baker on the next frontier of enterprise CS.

Scale has led the $60M Series C round in VergeSense, the leading AI- and sensor-powered workplace analytics platform.

And the bar gets even higher: Early Q3 data indicates that year-on-year ARR Growth in Q321 continues to accelerate. New data from Scale Studio.

Remember the Triple Triple Double Double Double? Better start thinking “quintuple”. New growth data on top $1M ARR startups.

Scale Studio has an Annual Planning Tool that generates a first draft annual plan for next year using just 4 data points and a lot of benchmarks. Click through for tools and templates.

When is the right time to go all-in on scaling your startup? Scale analyzed 2,000 quarters of SaaS startup data to answer that important question.

The relationship between money spent on Sales and Marketing and revenue generated from it is captured by the Magic Number. Good/Better/Best data on Magic Number performance.

How much growth is generated by the dollars you’re investing in Sales and Marketing? Getting started tracking sales efficiency using the Magic Number.

Churn and Renewal are the yin and yang of customer retention metrics. Here's a quick look at how to use both metrics.

Here's a look at one common mistake getting the Churn calculation to accurately reflect a company's business model.

How effective is your company at upsell and expansion? Annualized Net Retention is a key SaaS metric for tracking how every $1 in sales grows over time.

We’re pleased to announce that Eric Anderson has been promoted to Partner and Noah Gross promoted to Senior Associate. Over the summer Scale also welcomed three new investing team Associates and our first Portfolio Operations Associate, who we’ll introduce below.

Guest post from the CTO of CircleCI covering do's and don'ts of building a dev team.

Guest post from the CTO of CircleCI covering do's and don'ts of building a dev team.

Q2 marked another quarter of strong performance where the majority of our portfolio companies met or exceeded plans and continued to accelerate growth.