Perspectives, not platitudes.

Churn and Renewal are the yin and yang of customer retention metrics. Here's a quick look at how to use both metrics.

Here's a look at one common mistake getting the Churn calculation to accurately reflect a company's business model.

How effective is your company at upsell and expansion? Annualized Net Retention is a key SaaS metric for tracking how every $1 in sales grows over time.

We’re pleased to announce that Eric Anderson has been promoted to Partner and Noah Gross promoted to Senior Associate. Over the summer Scale also welcomed three new investing team Associates and our first Portfolio Operations Associate, who we’ll introduce below.

Guest post from the CTO of CircleCI covering do's and don'ts of building a dev team.

Guest post from the CTO of CircleCI covering do's and don'ts of building a dev team.

Q2 marked another quarter of strong performance where the majority of our portfolio companies met or exceeded plans and continued to accelerate growth.

Is the Rule of 40 useful for early-stage startups? We look at the answer using data on Rule of 40 performance at different revenue levels.

The restaurant industry is becoming more digitized and automated. A look at the emerging “third wave” restaurant tech stack.

The Scale team returns to the office this week ready to build relationships with entrepreneurs however and wherever works best.

Data on early-stage profitability among SaaS startups. And an easy way to calculate cash burn rate runway using Operating Margin. 

You just made your first big sale. Now what’s the best metric to use to track growth and win over VCs? Here’s a look at the options.

Net New ARR is the growth metric that gives you the best view into your future growth. Here is data on "good, better, best" startup growth rates.

Enterprise SaaS is on track for a strong 2021, though a drop in sales efficiency shows many companies are aggressively spending on Sales & Marketing. New data from Scale Studio.

Team WalkMe, congrats on your IPO.