Perspectives
Perspectives, not platitudes.
Investment perspectives, market analysis, and growth playbooks from 30 years of backing Founders. What we've learned, what we're seeing, and what actually works.
The Go-to-Market Resource Library
Tools, templates, and playbooks from operators who know what it takes to scale.

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AI Apps
Portfolio
Observe.AI Transforms Contact Centers with Voice AI
Announcing our investment in Observe.AI, the leading provider of next-generation voice AI that helps contact center agents provide better customer experience through AI-based coaching and insights
Article
Andy Vitus
Trends
Will Open Source Get More Open in 2020?
Recent moves from Cloudera, Yugabyte, and Chef show their interest in getting more open. Though it’s too soon to say it signals a broad trend that others will follow.
Article
Trends
Eric Anderson
Trends
Thoughts and Themes from Slush 2019
With VC investment in Europe up nearly 40% YoY, this year’s Slush conference mirrors the momentum and excitement of the region’s startup ecosystem.
Article
Trends
Sam Baker
Trends
KubeCon Keeps Getting Bigger and Better
A venture investor's perspective on a few of the hottest topics at 2019 KubeCon - MultiCloudCon
Article
Trends
Eric Anderson
Go To Market
Is Your Sales Model Sustainable? Here’s a Tool for That.
Here's how to use our Quota <> Sales Efficiency Tool to set sales quotas at levels that support the long-term sustainability of your sales model.
Article
Go To Market
Dale Chang
Fintech
Trends
Who Will Be the First $10B Bookkeeping Automation Company?
Predicting where the next-generation, AI-powered bookkeeping automation market is headed by looking at the history of the payroll services market.
Article
Stacey Bishop
Scale Studio
How Scale Uses Data to Support Our Portfolio Companies
Scale Operating Partner Dale Chang spoke at the 2019 Web Summit on the topic of AI in VC.
Article
Scale Studio
Dale Chang
Security
Trends
Enterprises Want Security Software Bundled with Services
As enterprises manage personnel shortages and complex hybrid cloud environments, savvy cybersecurity startups are offering to shoulder some of that workload.
Article
Ariel Tseitlin
Trends
Investing in the Cloud: From Gold Rush to Hunger Games and Beyond
The next 5 years in cloud investing will not be as easy as the last 10. Here's how founders can prepare their companies for the next era in computing.
Article
Trends
Rory O'Driscoll
Go To Market
Customer Success in the Customer Lifecycle
Best practices for Customer Success at all stages of the customer journey, with Scale's Dale Chang, Gainsight COO Allison Pickens, and KeepTruckin VP of Customer Success & Support Sam Lee.
Article
Go To Market
Dale Chang
Go To Market
Getting to B: Running a Successful Fundraising Process
A short guide to the Series B fundraising process designed to help founders organize their teams and prioritize their time
Article
Go To Market
Stacey Bishop
Andy Vitus
Trends
A Taxonomy for Open Source Software Companies: Governance and Commercialization
An analysis of the successful governance approaches and commercialization paths for starting a successful open source software company
Article
Trends
Eric Anderson
News from the Scale portfolio and firm
Investment perspectives, market analysis, and growth playbooks from 30 years of backing Founders.








