Perspectives, not platitudes.

A founder's refresher on the sales efficiency metric: how it’s calculated, how it’s used, and what it tells you about your go-to-market model.

During Q2, enterprise SaaS grew but at a slower rate. Here is the ARR attainment data for Scale's portfolio during the first full quarter of COVID.

Scale’s Chris Yin shares a framework for organizing the low/no-code market by users and use cases.

There more to cash burn than just what a startup spends.

The first in a series on burn rate, we cover the basics of the income statement (P&L) with a SaaS-centric look at its major components.

Announcing our investment in Spruce, the company dismantling the status quo in title search, title insurance, and escrow services.

SaaS businesses need to understand every customer’s unique situation right now. Here’s how to run a customer health segmentation exercise without creating a lot of friction for your customers.

Cash is king right now, and retaining customers is far more cash efficient than finding new ones. Here’s how to track Renewal and Retention rates.

Consumer brands that quickly implemented renewal incentives provide useful tactics for enterprise SaaS startups. 

Preliminary Q1 results show median Q1 Plan attainment of 80% but wide dispersion of outcomes.

Startups are scrambling to reduce cash burn, but acting too quickly can lead to self-inflicted morale damage that could linger well past the downturn itself.

A framework for scenario planning right now and a way to think about “inside” rounds.

Alexander Niehenke discusses Scale’s lead investment in Proxy’s $42M Series B financing round.

Our series on Customer Retention continues with a look at adjustments to the Churn rate calculation that add greater precision.

A framework for measuring the balance of growth and profitability in the world of SaaS