GTM Resource Library
Ideas, analysis, and playbooks from 30 years of knowing what actually worked.
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Rory O'Driscoll
Partner
A weekly podcast with Rory O'Driscoll, SaaStr founder Jason Lemkin, and host Harry Stebbings with venture news and analysis.

Max Abram
Partner
Max Abram drops in on teams building the future of AI.

Eric Anderson
Venture Partner
The origin story behind the best open source projects and communities.

Craig Rosenberg
Chief Platform Officer
Craig Rosenberg and Matt Amundson talk weekly with the best sales, marketing, operations, and product leaders in the B2B SaaS world.

Becca Chambers
Chief Marketing Officer
Becca Chambers and Parry Headrick discuss all things comms.

What’s next with AI?
Quality wants a turn
Scale Benchmark Report 2025
Based on 278 GTM engineers
AI spotlight
Scale GTM Benchmarks
122%
90th-percentile annual growth rate
130%
90th-percentile net revenue retention rate
36
months average CAC payback
The 2025 Scale GTM Benchmarks, fielded in partnership with Benchmarkit, comprise GTM performance statistics from 175 high-growth startups in and outside our portfolio. Filter the data to view instructive goalposts and guidelines for your GTM team.

All the GTM resources

Annual capacity planning model
May 2025
Spreadsheet model for annual sales capacity planning. Downloadable XLSX.

Annual territory planning model
May 2025
Spreadsheet model for annual territory planning and account assignment. Downloadable XLSX.

Founder brand template
May 2025
Template by Scott Albro helping founders develop compelling stories, market their online personality, and execute content strategy. Downloadable DOCX.

SEO strategy in the age of AI
May 2025
Demand Gen Council with John-Henry Scherck (Growth Plays) on why traditional SEO is breaking down and what content strategies succeed in AI-augmented search.

How to: Modeling sales capacity
May 2025
Video by Mark Gustaferro walking through how to build a sales capacity model for annual GTM planning. Downloadable XLSX template included.

Building your CS team from the ground up
May 2025
Workshop by Rachael McBrearty (3x CCO) covering four steps: mapping CX journey, designing CS process, hiring right roles, and building metrics model.

How to: Hiring sales talent
May 2025
Video by Robert Koehler covering three steps for hiring sales talent: deciding attributes, interviewing, and final exercise. Includes criteria and questions for AE, manager, and leader roles.

RevOps playbook for predictable forecasting
May 2025
RevOps council with Michael Hargis (Ontra), Ben Loeffler-Little (Model N), and Anil Somaney (Island) sharing a playbook for predictable weekly and monthly forecasting.

The Scale Customer Success Framework
May 2025
CS framework by Craig Rosenberg, Kristina McMillan, and Rachael McBrearty covering strategy (journey design), operations (tiering, renewals), people (CSM roles), and execution (engagement, advocacy).

The Scale Marketing Framework
May 2025
Three-layer marketing framework: strategy (target market, GTM strategy, messaging), operations (pipeline motions), and execution (audience, content type, channel selection). Developed with Maria Pergolino.

Creating buyer urgency with negative impact questions
May 2025
Sales workshop by Chris Orlob (Pclub.io, ex-Gong) on using negative impact questions to create buyer urgency, increase willingness to spend, and accelerate decision-maker introductions.

How to: CMO planning
May 2025
Video by Maria Pergolino presenting a spreadsheet for crafting annual marketing plans or 100-day plans at a new company, including questions to ask and recommendations to make.
Customer value mapping workshop
May 2025
Workshop by Pete Giordano teaching how to create customer value maps as inputs to positioning, messaging, stakeholder maps, discovery scripts, and sales playbooks.

How to: Running the managed trial play
May 2025
Video by Robert Koehler covering five steps to optimizing your managed trial/POC program.

The 12 Laws of GTM Alignment
May 2025
CMO-CRO council with Kelly Hopping (Demandbase), Ryan Azus (ex-Zoom), and Maria Pergolino on the 12 areas where sales, marketing, and CEOs get misaligned.
Perfecting your positioning
May 2025
Workshop by Pete Giordano (ex-Google Workspace) guiding through six key positioning questions. Output: two-page positioning canvas for cross-functional alignment.

The Scale Sales Framework
May 2025
Sales framework by Craig Rosenberg, Kristina McMillan, and Robert Koehler covering strategy (ICP, segmentation), operations (pipeline, forecasting), people (onboarding, coaching), and execution.

The Scale Sales Development Framework
May 2025
Four-layer SDR framework: strategy (target market, messaging), operations (AI co-pilots, marketing alignment), people (hiring, enablement), and execution (signals-based selling).
Responsibilities by marketing role
May 2025
Framework by Maria Pergolino defining responsibilities by title in B2B marketing orgs: deliverables, supervision, and knowledge areas. Downloadable XLSX for job descriptions and performance evaluation.

GTM flash survey: AI in GTM
May 2025
Survey of 63 GTM leaders on AI adoption. Most still taking ad-hoc approach, ~90% seeing some impact, ~20% seeing strong impact. Covers use cases and key takeaways.

How to: CFO board reporting
May 2025
Video walkthrough by Scale EIR James Huber covering how to track, calculate, and format key financial metrics for board meetings, plus reporting infrastructure setup.

GTM flash survey: Signals-based selling
May 2025
Survey of 39 GTM leaders on signals-based selling adoption across RevOps, Demand Gen, and Sales Development. Companies using six or more signals across the funnel see strongest impact.
What’s working in AI prospecting: Tools and workflows
May 2025
SDR tech council led by Kristina McMillan covering AI tools for account selection, messaging workflows, coaching, and balancing AI efficiency with human relationship-building.

How We Scaled This: Accelerating revenue by adding a sales-led motion to your PLG
May 2025
Pete Giordano outlines four steps for PLG companies adding sales-led motion: mapping buyer journey, mapping customer value, managing sales efficiency, and aligning internal leaders.
Annual planning
Finance
Marketing

How to craft a great marketing plan
Dec 2025
Sydney Sloan, CMO of G2, walks through her battle-tested approach to building annual marketing plans.

Founder-led sales and marketing never ends
Oct 2025
Framework for ongoing founder involvement in GTM: key deals, positioning ownership, and customer relationships.
How to build an effective 100-day new CMO plan
Aug 2025
Framework for CMO 100-day plans: assessment approach, quick wins, strategic planning, and stakeholder alignment.
Sales Compensation

Sales comp clinic: Answering your questions
Jan 2026
Get answers to the most frequent sales compensation questions we hear from early-stage startups.

Compensation matters
Jun 2025
A practical guide for reviewing compensation in a venture-backed board.
FAQs: Sales compensation for early stage startups
Jun 2025
FAQ covering common sales compensation questions for early-stage startups: OTE benchmarks, quota setting, and ramp periods.
People Ops

Talent acquisition: Evaluation process and compensation strategy
May 2025
People Ops council session on interview design, evaluation criteria, and compensation strategy for startup hiring.

Level-based feedback framework
May 2025
Framework for providing feedback calibrated to employee level and seniority.
Resource Shelf
May 26, 2026
AEO playbook for B2B software companies
Answer engine optimization (AEO)— what it is, why it matters now, and what to do about it. This is a practical playbook for winning visibility in AI-powered search, before your buyers ever visit your website.
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January 7, 2026
Using AI personas to perfect your messaging
A guide on how to use AI buyer personas to craft messaging that converts.

January 7, 2026
Sales comp clinic: Answering your questions
Get answers to the most frequent sales compensation questions we hear from early-stage startups.

Learn about Scale
How we work
Scale is an early-stage venture capital firm focused on AI and B2B software. We are based in the Bay Area, investing out of our $900M Fund VIII. Eighty percent of our investments are lead checks at Series A and B.
Our approach is grounded in respect.
Sometimes the best support is the freedom to build.
We collaborate with urgency when invited, and get out of the way when asked.
Founder-honest over Founder-friendly.
Founders value us for perspectives not platitudes.
We give Founders access to best-in-class resources.
Whether it is our GTM network or talent resources, we will help you scale.
When we commit to Founders, we see it all the way through.
Here, partnership is measured in years, not rounds.


















